GUEST ROOM INSPECTOR at Penn National Gaming, Inc.

Food Services/Hospitality
Penn National Gaming, Inc.
Jackpot, NV
This job is no longer available

What would I be doing?

The Guest Room Inspector Inspects the quality of work performed by hotel housekeeping personnel, ensuring that all rooms are prepared in a timely manner and maintained according to Cactus Petes standards. Effectively provides instruction and guidance to Room Attendant staff.


We recognize that the hard work and dedication of our Team Members has a positive impact on our property's success, therefore along with competitive wages, full-time Team Members are eligible to receive Medical, Dental, and Vision following 60 days of continued employment.  Matching 401K plan is available after 90 days of continued employment.


The commute to Cactus Petes is easy and comfortable, our exclusive Team Member bus stops in Twin Falls and Hollister six times a day. We also have several types of housing available on property for rent to Team Members, subject to availability.


If you are seeking to join a winning team and the Best Casino Entertainment Company in the World, then Cactus Petes is your destination! 


  • Ensures that fast and accurate execution of guest service standards are met and delivered in accordance with the Cactus Petes expectations.
  • Responsible for the supervision, examination and daily inspection of the quality of work in all rooms performed by assigned personnel and takes the appropriate steps to ensure that all rooms meet Cactus Petes standards.
  • Receives guest checkout information from the housekeeping office/ front desk, and takes immediate steps to ensure that all rooms are cleaned in a timely manner. 
  • Routinely monitors the condition of linens and replaces old linens to ensure that the Cactus Petes expectation of quality is met.
  • Provides guidance, instruction, and room assignments to Room Attendant staff.
  • Completes monthly documented inspections on all direct reports.
  • Ensures all areas are cleaned on a daily basis.
  • Maintains a clean office environment.
  • Assists Room Attendants in their efforts to exceed guests’ expectations with regard to room quality.


What are we looking for?

  • Adheres to all regulatory, company and department policies and procedures.
  • Ability to sustain a high level of confidentiality and professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Ability to provide excellent customer service skills.
  • Highly organized and detail-oriented.
  • High school diploma or equivalent is preferred.
  • 1-2 years’ experience in hotel housekeeping preferred.
  • Prior supervisory experience preferred.
  • Must have verbal and written communication skills in English.
  • Must be able to work a flexible schedule including nights, weekends, and holidays.
  • Bi-lingual preferred.

What would it be like to work at this property?

Since 1956, Cactus Petes has provided Northern Nevada and Southern Idaho with gaming and entertainment excitement. The casino is over 26,000 square feet with over 600 slot machines and 20 table games. The award-winning hotel has 296 rooms, the buffet is legendary and the classic showroom buzzes with headliners month after month. For added fun, guests can visit Horseshu's 3,000 square feet of western-inspired gaming space, filled with 60 slot machines and the latest electronic table games.


Cactus Petes Resort Casino

1385 Highway 93

PO Box 508

Jackpot, NV 89825