Employee Relations Manager at Erie Community College


Category
Human Resources
Company
Erie Community College
Location
Williamsville, NY
Posted
06/01/2018
This job is no longer available

DISTINGUISHING FEATURES OF THE CLASS:

The Employee Relations Manager will handle a broad spectrum of employee relations matters and assist the VP of HR, Equity & Inclusion and Chief Diversity Officer with higher-level projects as needed.

The focus of this position will be day-to-day employee relations, including conflict resolution, investigations, disciplines, counseling, as well as proactive job performance and/or managerial coaching. This manager will be required to interpret and apply pertinent College policies, procedures and the provisions of several collective bargaining agreements in their work with employees. This position will become a first-point contact for employees and managers by providing leadership, guidance and coaching aligned with the HR office and College’s processes, policies, and mission.

TYPICAL WORK ACTIVITIES:

  • Assists in resolving employee relations issues and facilitating conflict resolution between employees and supervisors to promote a positive, safe, and compliant work environment;
  • Acts as a liaison between HR, department managers and union representatives, and provides advice and counsel to managers and supervisors regarding personnel practices, policy and employment laws;
  • Coaches and guides supervisors on the interpretation and application of human resources policies, procedures, and practices to ensure consistent application and compliance with federal and state law and regulations;
  • Promptly and thoroughly conduct workplace and grievance investigations and keep clear documentation of same to facilitate timely resolution;
  • Manages and resolves grievances in accordance with College policies and procedures;
  • Makes recommendations for changes to existing policies to ensure compliance with federal and state laws and regulations;
  • Develops, recommends, and/or issues corrective action, when applicable;
  • Maintains knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring compliance;
  • Partners with other internal College offices, outside counsel and agencies when needed;
  • May assist with other HR responsibilities such as leaves of absence (i.e. FMLA) and ADA/reasonable accommodation requests;
  • May act as the employer representative for Unemployment hearings;
  • Will act as FOIL officer and formulate FOIL responses on behalf of the college;
  • May assist with labor relations matters, including formulating grievance responses, contract negotiations, and coordination of implementing settlement and release agreements;
  • Ensures compliance with all state and federal discrimination and employment regulations;
  • Analyze, design, and revise employee trainings, programs, policies, and practices to sustain positive employee relations;
  • May assist other HR managers with special projects related to the HR office;
  • Other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Current working knowledge of employment law and regulations including but not limited to NYS Civil Service Law, Title VII, FMLA, ADA, FLSA, NYS unemployment, and labor relations and other relevant employment laws;
  • Ability to manage and resolve numerous issues on a variety of topics daily;
  • Ability to plan and supervise the work of others;
  • Must have a professional, personable, and ethical demeanor, making excellent customer service and maintaining confidentiality a high priority;
  • Ability to communicate effectively and diplomatically;
  • Ability to work and make decisions independently;
  • Highly analytical thinker and problem solver;
  • Must possess sound professional judgment;
  • Be organized and detail oriented;
  • Able to handle a high case-load and prioritize while handling multiple tasks;
  • Possess technological savvy, particularly with utilizing HRIS systems and Microsoft Office Suite;
  • Physically capable of performing the essential functions of the position with or without reasonable accommodation.

 

MINIMUM QUALIFICATIONS:

Bachelor's degree required, preferably in Human Resources Management, Labor or Industrial Relations, Public Administration, Business Administration or related field; and

Three (3) to Five (5) years of HR experience with an emphasis in the area of employee relations.

PREFERRED QUALIFICATIONS:

Master’s or other higher-degree.

Experience in public higher education or other public sector labor relations and/or human resources.

SPECIAL REQUIREMENTS:

Official transcripts will be required for successful candidates within 30 days of hire.

Applications will be reviewed on an ongoing-basis until position is filled.

Our mission to offer quality education includes exposing our students to a diverse range of cultures, experiences and expertise. At SUNY Erie Community College, we value diversity and encourage applicants from all backgrounds to apply.

 

Notice of Non-Discrimination

SUNY Erie Community College does not discriminate in admission, employment, or in the administration of any of its policies and programs on the basis of race, color, religion, national origin, age, sex, gender, gender expression, gender identity, pregnancy, disability, sexual orientation, familial status, military status, domestic violence victim status, predisposing genetic characteristics, veteran status, criminal conviction, or any other characteristics protected by law.  This applies to all students, applicants or other members of the College community (including, but not limited to, vendors and visitors).  Grievance procedures are available to interested persons by contacting the Civil Rights Compliance Officer listed below.  Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.

 

The following individual has been designated to handle inquiries regarding the College’s non-discrimination policies:

 

Civil Rights Compliance Officer

Tracey Cleveland, Vice President of Human Resources, Equity and Inclusion

Office of Equity and Diversity

South Campus, Room 1106, 4041 Southwestern Boulevard

Orchard Park, NY 14127

(716) 851-1844

 

For further information on notice of non-discrimination, please contact:

 

New York Office

United States Department of Education

Office for Civil Rights, 32 Old Slip 26th Floor,  

New York, N.Y., 10005-25010;

Tel (646) 428-3800; Email: OCR.NewYork@ed.gov.

DISTINGUISHING FEATURES OF THE CLASS: The Employee Relations Manager will handle a broad spectrum of employee relations matters and assist the VP of HR, Equity & Inclusion and Chief Diversity Officer with higher-level projects as needed. The focus of this position will be day-to-day employee relations, including conflict resolution, investigations, disciplines, counseling, as well as proactive job performance and/or managerial coaching. This manager will be required to interpret and apply pertinent College policies, procedures and the provisions of several collective bargaining agreements in their work with employees. This position will become a first-point contact for employees and managers by providing leadership, guidance and coaching aligned with the HR office and College’s processes, policies, and mission. TYPICAL WORK ACTIVITIES : Assists in resolving employee relations issues and facilitating conflict resolution between employees and supervisors to promote a positive, safe, and compliant work environment; Acts as a liaison between HR, department managers and union representatives, and provides advice and counsel to managers and supervisors regarding personnel practices, policy and employment laws; Coaches and guides supervisors on the interpretation and application of human resources policies, procedures, and practices to ensure consistent application and compliance with federal and state law and regulations; Promptly and thoroughly conduct workplace and grievance investigations and keep clear documentation of same to facilitate timely resolution; Manages and resolves grievances in accordance with College policies and procedures; Makes recommendations for changes to existing policies to ensure compliance with federal and state laws and regulations; Develops, recommends, and/or issues corrective action, when applicable; Maintains knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring compliance; Partners with other internal College offices, outside counsel and agencies when needed; May assist with other HR responsibilities such as leaves of absence (i.e. FMLA) and ADA/reasonable accommodation requests; May act as the employer representative for Unemployment hearings; Will act as FOIL officer and formulate FOIL responses on behalf of the college; May assist with labor relations matters, including formulating grievance responses, contract negotiations, and coordination of implementing settlement and release agreements; Ensures compliance with all state and federal discrimination and employment regulations; Analyze, design, and revise employee trainings, programs, policies, and practices to sustain positive employee relations; May assist other HR managers with special projects related to the HR office; Other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Current working knowledge of employment law and regulations including but not limited to NYS Civil Service Law, Title VII, FMLA, ADA, FLSA, NYS unemployment, and labor relations and other relevant employment laws; Ability to manage and resolve numerous issues on a variety of topics daily; Ability to plan and supervise the work of others; Must have a professional, personable, and ethical demeanor, making excellent customer service and maintaining confidentiality a high priority; Ability to communicate effectively and diplomatically; Ability to work and make decisions independently; Highly analytical thinker and problem solver; Must possess sound professional judgment; Be organized and detail oriented; Able to handle a high case-load and prioritize while handling multiple tasks; Possess technological savvy, particularly with utilizing HRIS systems and Microsoft Office Suite; Physically capable of performing the essential functions of the position with or without reasonable accommodation.   MINIMUM QUALIFICATIONS: Bachelor's degree required, preferably in Human Resources Management, Labor or Industrial Relations, Public Administration, Business Administration or related field; and Three (3) to Five (5) years of HR experience with an emphasis in the area of employee relations. PREFERRED QUALIFICATIONS: Master’s or other higher-degree. Experience in public higher education or other public sector labor relations and/or human resources. SPECIAL REQUIREMENTS: Official transcripts will be required for successful candidates within 30 days of hire. Applications will be reviewed on an ongoing-basis until position is filled. Our mission to offer quality education includes exposing our students to a diverse range of cultures, experiences and expertise. At SUNY Erie Community College, we value diversity and encourage applicants from all backgrounds to apply.   Notice of Non-Discrimination SUNY Erie Community College does not discriminate in admission, employment, or in the administration of any of its policies and programs on the basis of race, color, religion, national origin, age, sex, gender, gender expression, gender identity, pregnancy, disability, sexual orientation, familial status, military status, domestic violence victim status, predisposing genetic characteristics, veteran status, criminal conviction, or any other characteristics protected by law.  This applies to all students, applicants or other members of the College community (including, but not limited to, vendors and visitors).  Grievance procedures are available to interested persons by contacting the Civil Rights Compliance Officer listed below.  Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.   The following individual has been designated to handle inquiries regarding the College’s non-discrimination policies:   Civil Rights Compliance Officer Tracey Cleveland, Vice President of Human Resources, Equity and Inclusion Office of Equity and Diversity South Campus, Room 1106, 4041 Southwestern Boulevard Orchard Park, NY 14127 (716) 851-1844   For further information on notice of non-discrimination, please contact:   New York Office United States Department of Education Office for Civil Rights, 32 Old Slip 26 th Floor,   New York, N.Y., 10005-25010; Tel (646) 428-3800; Email: OCR.NewYork@ed.gov.
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