WV Customer Service Representative - (Job Number: CSR00286002) at Family Dollar


Category
Administrative/Clerical
Company
Family Dollar
Location
Oak Hill, WV
Posted
09/01/2017
This job is no longer available
Description

General Summary:
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties & Responsibilities:
  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Qualifications

Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery, or drug store environments.
Physical Requirements: Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Job : Customer Service Team Members
Primary Location: WV-Oak Hill-00286/1 WV OAK HILL 00286/1 WV OAK HILL 809 MAIN ST E
Job Level: Entry Level
Education Level: High School Diploma/GED (±11 years)
Shift: Variable
Travel: No
Background Check Required: Yes
Drug Screen Required: 526833