Aerie Bartender - Snowbird, UT at Snowbird Ski and Summer Resort


Category
Sales/Retail/Business Development
Company
Snowbird Ski and Summer Resort
Location
Snowbird, UT
Posted
11/19/2018

Under the direction of The Aerie Manager provides quality service and consistent quality drinks to guests that exceed expectations. Responsible for making and serving all alcoholic beverages in the restaurant and/or lounge.

Position Functions / Areas of Responsibility

  • Reports to work on time in the proper uniform. Obeys all company rules and regulations.
  • Preparesfor his/her assigned station, is ready to assist others if needed and completes daily duties before and after the shift in order to maintain appearance and cleanliness of station for guest service and efficiency between shifts.
  • Greets and informs guests of specials and menu changes and employs suggestive selling techniques in order to enhance the guest experience and to increase company revenues.
  • Addresses and anticipates guest needs. Keeps tables and /or bar neat and clean throughout service.
  • Provides guests with proper utensils and condiments. Keeps all water and beverage glasses filled as requested.
  • Responsible to serve alcohol according State Alcohol law and regulations.
  • Responsible for all financial transactions for services. Obtains bank at the beginning of the shift and verifies monies. Rings out guest checks and collects payments. Runs end of shift reports, counts out drawer and makes deposits.
  • Reconciles receipts for total sales. Research problems in Accounting.
  • Maintains sanitation of area. Maintains good safety practices of employees and guests throughout the property and follows state policies and regulations for serving alcoholic beverages in a responsible manner.
  • Participates in ongoing employee training. Takes part in all sales goals and incentive programs in order to improve performance of guest service standards.
  • Treats guests and employees with respect and in a pleasant manner, takes fast and appropriate action to solve problems and handles guest and internal concerns in a professional manner in order to meet guest expectations and company service standards.
  • Ensures standards of appearance and sanitation are maintained on a daily basis. Maintains good safety practices of employees and guests throughout the property.
  • Follows state policies and regulations for serving alcoholic beverages in a responsible manner.

Interactions

  • Must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.

Education & Experience Requirements

  • High School Diploma or equivalent required.
  • 1-2 years of job-specific work experience with demonstrated competence.

Specific Requirements

  • Must be at least 21 years of age.
  • Food Handler Permit, Tips Cert, Sheriff Work Card

Skills & Knowledge

  • Must demonstrate competency in reading, writing, and arithmetic.
  • Must demonstrate the ability to learn menus, recipes and wine lists.
  • Must demonstrate proficiency in handling and keeping record of large sums of money in a self-banking environment.
  • Ability to multi-task, i.e., serve many guests at once and track tabs while maintaining good customer service and interactions between the dining room and kitchen.
  • Ability to delegate.
  • Must demonstrate good interpersonal skills, including excellent customer service, listening, and oral communication skills. Must demonstrate organizational skills and ability to transport fragile items in busy areas.

Administrative

  • Ability to handle, process, maintain and protect guest personal information, including credit card information, in compliance with all company or department policies and procedures according to PCI rules and requirements. This includes privacy and confidentiality, reporting, storage and disposal of sensitive information. Will not share or disclose any guest personal or financial information to anyone unless authorized by the guest, manager or company or unless disclosure is permitted within departmental policies and procedures.
  • Knowledge and understanding of PCI DSS, including the safe and secure handling and maintenance of personal, financial and credit card information of guest/customers.
  • Requires some exercise of judgment within policy guidelines and without supervisory approval.
  • Requires some problem solving and initiation of activities within job description and responsibility limitations.
  • Requires a strong understanding of other Snowbird operations.

Work Schedule

  • Specific Shift: 4:30pm - close.
  • Must be able to work any day of the week including weekends and holidays.

Working Conditions

  • Must be prepared to stay overnight if necessary on occasional times of road closures.
  • May experience unusual stress from high business volumes, deadlines, continual work with the public, winter conditions, snow night requirements and commuting to/from Snowbird.
  • Must be able to lift 25+ lbs.
  • Must be able to carry trays and other items needed for service.
  • Must be able to stand for long periods of time.
  • Must demonstrate the ability to bend, kneel, handle, reach, grasp and perform repetitive motions

All job opportunities at Snowbird Ski & Summer Resort require the ability to comply with our Professional Appearance, Drug & Alcohol, and Employee Conduct Policies.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.