Job Coach-Employment Coach at Chrysalis

Riverdale, UT

Chrysalis is a company that provides a variety of support services for at-risk adults and/or juveniles with intellectual disabilities. These individuals may also have a variety of medical issues. This position requires the ability to work in stress-filled and safety-sensitive environments, make crucial decisions in regards to the care and treatment of at-risk individuals, and possess the ability to communicate those decisions effectively to the individuals team. Under general supervision of the Supportive Employment Specialist, the Employment Coach will provide customized employment services to individuals of Chrysalis through discovery, job search planning, job development, negotiation and post-employment support. The Employment Coach will be responsible for supervising individuals in their jobs, establish relationships with employers and assist/train the individuals on required job duties as well as functions independently within the constraints of Chrysalis policies and procedures to assure individuals receive the highest quality of customized services possible.

Essential Duties and Responsibilities:

Communicate effectively with the individuals team and employer

Punctuality and regular/consistent attendance at the worksite are required and the employee must be able to ensure proper oversight of individuals and their worksite schedules and facilitate successful employment outcomes

Follows and applies coaching techniques that promote individual independence in the workplace

Build professional relationships with employers

Teach individuals daily living skills as it relates to the job

Create opportunities for people to increase quality of life in their work environment

Support the individuals choices through Discovery and implement Person Centered Plans (PCSP) and goals

Complete necessary administrative tasks and documentation within established time frames

Complete and document all that is required by Chrysalis and the State such as employment records and performance

Supports problem solving processes by coaching the employer and individual while assessing performance. Renegotiate as needed with an employer

Perform other related duties or projects as assigned by supervisor


Minimum of least 18 years old

Pass a criminal background check

Be eligible to drive according to Chrysalis policy

Should possess the ability to speak, read and write effectively in English

Experience or Education:

High school Diploma or GED

Training and Certifications:

Certified Customized Employment Specialist through the Association of Community Rehabilitation Educators (ACRE)

Certified as an Employment Specialist

Complete annual CPR, First Aid, OSHA and SOAR training

Complete annual Human Rights, Abuse Neglect, Maltreatment and Exploitation Training

Obtain and maintain Food Handlers Permit

Complete T.B. test

Complete any other required training assigned by Chrysalis

Essential Knowledge, Skills, and Abilities:

Understand policies and follow the Provider Code of Conduct/ Abuse Neglect, Exploitation, Maltreatment Policy according to state standards

Excellent public relations skills working with individuals and employment personnel

Ability to work successfully unsupervised

Works directly with individuals to obtain employment in their community at minimum wage or above

Develops and maintains regular business contacts in the community as well as professional relationships with individual, family, advocates, support coordinators, worksite personnel etc.

Uses customized employment techniques, including Discovery and Person Centered Service Planning (PCSP) to offer customized employment services

Through observation, individual interviews and general interactions, identifies individuals skills, abilities, conditions and contributions to customize the employer relationship

Ability to manage multiple time demands balancing a case load of 8-15 individuals requiring customized approach to employment

Acts as a liaison in the community to ensure smooth transition and continuity of service between individuals and employer

Displays integrity, trust and follow through in all interactions

Follows established safety practices and procedures to ensure a safe and healthy working environment

Knowledge of Vocational Rehabilitation process and services

Works effectively within a team to enhance service delivery while respecting the right to privacy, confidentiality, HIPPA of the individual

Attends organizational training and provides documentation of certifications required for employment with Chrysalis

Understand qualification process for Paratransit or other transportation options, be able to train an individual on how to use these services

Maintains documentation of services provided that clearly and legibly reflects the individual