Digital & Social Media Specialist at 102 ICF Incorporated, LLC

102 ICF Incorporated, LLC
Rockville, MD

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.

ICF is a full-service consulting firm leveraging our expertise across many fields.  We blend creative thinking with technical skills to help clients build brands, devise business strategies, implement responsive technologies, and create user experiences.  We push the marketing and digital world forward, using technology and creativity to achieve life’s most important mission—connecting people. 

We’re looking for talented people ready to fulfill their potential.  If you’re a high-energy, creative, strategic thinker who is passionate about marketing and digital technology, and want to tackle some of society’s greatest challenges, we want you as part of our team. 

Our award winning agency is growing and in search of a Digital and Social Media Specialist to support our Federal health communications work in Rockville, Maryland.  This is an exciting role offering excellent opportunities for growth and the chance to work in a dynamic and collaborative organization. Occasional domestic travel may be required.

The successful candidate must demonstrate knowledge and expertise as a proactive, social media manager for Federal public health programs.

What you will be doing:

  • Lead social media activities including content development and daily management of Facebook, Twitter and other platform accounts, increasing engagement with diverse audiences, and mitigating risk through planning and policy adherence
  • Provide guidance to internal teams and clients on digital strategy and implementation, including planning and consult
  • Oversee measurement and conduct monthly and adhoc reporting of key performance indicators and periodic A/B testing
  • Lead social listening activities and turn insights into actionable recommendations
  • Work with multiple team members to recommend, develop, and implement new strategies to achieve organizational objectives
  • Conceptualize, coordinate, and prepare client-ready content including images and video in coordination with Creative Services that meet both company and client standards and needs
  • Manage small, ongoing paid campaigns

Basic Qualifications:

  • Bachelor's degree in Communications, Marketing, Public Relations, Advertising, Journalism or related field
  • 6+ yrs years of experience leading social media outreach as a part of integrated health communications programs for clients in the health and/or government sectors including specific experience with Facebook and Twitter platforms
  • Superior verbal, written, analytical and presentation communication skills and personal interaction skills
  • Experience in project management or account relations requiring you to be the main point of contact for internal and external clients
  • Experience communicating about complex scientific findings and engaging with diverse audiences preferred

  Professional Skills:

  • Excellent verbal, interpersonal, and written communication skills
  • Strong team orientation with a focus on collaboration
  • Demonstrated client relationship skills working in a dynamic client environment 
  • Strong attention to detail with the ability to manage multiple ongoing activities
  • Excellent analytical, problem-solving and decision making capabilities
  • Results-driven, creative thinker with innovative approach to problem solving
  • Experience with effective content development
  • Knowledge of plain language principles

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity) 

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:  and 

Rockville, MD (MD18)