Services Specialist 2 / Medical Receptionist - NE Clinic at Legacy Health

Legacy Health
N Portland, OR

Who we are: Legacy Health, the largest nonprofit, community-owned health system serving the Portland-Vancouver area and the mid-Willamette Valley, seeks to improve our community by helping people live healthier and better lives. To support good health, Legacy provides a range of services not found in any other single system: multiple hospitals, a children’s hospital, primary and urgent care, and complete medical specialties. We partner with many groups to build a healthier community for all. Plus, we value diversity and innovation as we look for ways to improve health care and create a legacy of health for all.

In order to deliver on our mission of good health for all, we need talented and caring peoplelike you.

The individual we are looking for isa patient focused Clinic Services Specialist, looking to be part of a team that is committed to upholding these Values in Action:

  • We treat all people with respect and compassion.

  • We put the needs of our patients and their families first.

  • We deliver outstanding clinical services within healing environments.

  • We set high standards and achieve them.

  • We are good stewards of our resources, ensuring access to care for all.

  • We are progressive in our thinking and actions.

  • We serve as a role model of good health and good citizenship.

The Benefits and Incentives:

  • $25 Tri-met monthly Bus Pass

  • Employee Discounts – Verizon, Portland Trailblazers, Rose Quarter, Life Uniform, Linfield College, Seasonal passes to employee stores: Adidas, Columbia Sportswear, and Nike

  • Educational Assistance

  • Paid Community Service Leave

  • Free Portland Streetcar

  • L.A. Fitness Gym membership discount: $26.99 a month with no sign up fees

  • Free Employee Assistance Program

  • Weight Watchers reimbursement

  • Pregnancy and newborn education reimbursement

  • A balanced and competitive Benefits package that includes:

    • Medical, prescription drugs, dental and vision coverage

    • Flexible Spending Account options

    • Life insurance

    • Disability

    • Retirement plan: 403(b), 401(a) - Employer match savings and Cash Balance Pension Plan

Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion. Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits. Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed. Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry. 

Equal Opportunity Employer/Vet/Disabled  


High School Graduate or GED equivalent.


A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred:

  • Admitting

  • Medical Records/Health Information

  • Applicable clerical support experience

Familiarity with Medical Terminology. 


Communications skills.

Proficient in computer/data entry skills.

CPR Certification Preferred.

Supports and Models the Legacy Preferred Employee Profile.