Assistant Supervisor - Operations (Retail Sales) at Polynesian Cultural Center


Category
Customer Support/Client Care
Company
Polynesian Cultural Center
Location
Laie, HI
Posted
11/20/2018

POSITION PURPOSE:

Assists Sales Supervisor in overseeing the Polynesian Cultural Center Retail Sales operations. Processes daily sales report. Receives & Verifies cash bags and ensures bags are properly allocated throughout the day. Ensures that all guests visiting the various retail sales locations receive the best sales service possible by promoting PCC products, processing sales, and coordinating guests' needs with other departments as required. Acts as guests' contact regarding products available, prices, and other services available. Assists with monitoring, scheduling and training the assigned sales associates. Provides guidance to sales associate in pursuing achievement of store sales and individual performance goals.

KEY RESPONSIBILITIES:

  • Dispenses cash to all sales associates throughout the day and maintain a petty cash account. Creates daily cash sign out sheet.
  • Reconciles daily sales activity, maintains accurate sales records and assists stores.
  • Assists in training and monitoring of sales associates and ensure exceptional customer service.

MINIMUM REQUIREMENTS:

  • Knowledgeable about the Polynesian Cultural Center and of the types of products it has to offer.
  • Knowledgeable on how to use a personal computer and be familiar with most of the following software programs: Microsoft Word, Excel, Power Point.
  • Lift 25-50lbs on a regular basis.
  • Speak, read and write fluently in English. Fluency in a designated foreign language may be required.
  • Two to three years of retail sales/operations experience.

PREFERRED QUALIFICATIONS:

  • High school graduate or equivalent..

WORK SCHEDULE:

To Be Determined (19 hours per week)

All applicants must be available for an on-site interview at the Polynesian Cultural Center in Laie, HI. Please note that the Polynesian Cultural Center will not provide relocation or travel expense reimbursements related to this application or hiring process.

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