Wireless Retail Store Manager 11/19 (Henderson) at Sprint by Wireless Express

Sprint by Wireless Express
Henderson, KY 42420

Wireless Retail Store Manager 

Wireless Express, one of the largest and fastest growing Sprint Preferred Retailers in the country, is searching for a Wireless Store Manager in your area to join our team to sell SPRINT products. We offer a fun, high energy, and rewarding sales environment. If you are looking for a new opportunity with a growing technology company, this is the place to be!

Our Wireless Store Managers are responsible for: 

  • Leading store team goals with unparalleled store experience that improves customer loyalty and strengthens the Sprint Brand;
  • Motivating the store team to meet or exceed key performance objectives that include service and repair metrics, sales and customer 
  • Providing a total sales solution to our customers, for any of their wireless/mobility needs. This includes selling the value of Sprint's devices, accessories and service plans; maximizing Sprint-customer connections; saving our customers money; personalizing their experience; and protecting their investment
  • Delivering an outstanding store experience that improves customer loyalty and strengthens the Sprint Brand
  • Meeting or exceed key performance objectives, including sales and customer satisfaction goals
  • Accurately setting up accounts, so customers are ready to use their new devices and plans as soon as they leave the store
  • Identifying the right solutions for customer billing, technical and/or account issues
  • Completing training in their curriculum path to further their skills and career opportunities
  • Comply with all operational policies and procedures, including the Wireless Express Code of Conduct.

Basic Qualifications: 

  • High School diploma or equivalent
  • 4 years retail sales or related wireless sales experience
  • 2 Plus Years of Wireless/Electronics Management Experience
  • Managers must be available to work a retail schedule that includes evenings, weekends and holidays 45 Plus hours per week.
  • Our Managers are paid an hourly base pay, with overtime pay plus commissions based on store performance. Potential to earn $55,000 plus annually.

We offer: 

  • A Great wellness package including health, dental & Vision insurance after 60 days of employment for employees and their families
  • 401K with company match after 1 year of employment
  • Tuition Reimbursement
  • Employee Perk Program 
  • Discounted Cell Phone Service
  • Employee Assistance Program
  • President's Travel Awards Program for Top Store Managers
  • The ability to lead and grow an incredible team and advance your career!