Travel Agent Trainee-West Lebanon at AAA Northern New England

Sales/Retail/Business Development
AAA Northern New England
West Lebanon, NH 03784

Teamwork. Integrity. Dedication.

Together, we make a difference.

If you are a career-minded, service-driven professional looking to join a fast paced organization then you have come to the right place.AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service. With more than 11,000 employees in 21 states, we provide legendary service to 14 million loyal members. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding.


AAA Northern New England has an immediate opening for a Travel Agent Trainee in the West Lebanon, New Hampshire branch. This is a Trainee position for the Travel Agency and is designed as preparatory for a Travel Agent position. The Travel Agent builds strong relationships and delivers differentiated travel experiences.  This position will support the Travel Agency in selling and serving our clientele while gaining purpose of the job.


Responsibilities Include:


*         Learn and develop skills to sell foreign and domestic travel related products

*         and services


*         Effectively utilize all lead management tools and resources to consistently cultivate new business while building a solid base of repeat business


*         Advise clients on all foreign and domestic travel requirements, protection plans, and any related trip advisory information


*         Learn and follow all policies and procedures set forth by the organization and provide accurate documentation of all transactions

*         Develop product knowledge to support the organization's Preferred Supplier program, and achieve Club established sales, and cross sell goals


*         Issue international driving permits and passport photos


*         Identify cross-sell opportunities based on members' product needs and service requests


*         Perform duties and responsibilities as assigned or required





Our comprehensive and employee centric training programs help employees acquire various skills necessary to do their jobs and to support career development.  Travel Agent Trainees receive extensive training upon hire. 




*         Health Coverage for Medical, Dental, Vision

*         Paid time off including Vacation, Illness and Holidays

*         Life Insurance

*         Disability Coverage

*         Pension

*         401k Savings Plan

*         Employee Discounts

*         Career opportunities across multiple business lines and states


'Creating members for life by exceeding our members' expectations through valuable products and legendary service.'

AAA is an Equal Opportunity Employer



All applicants must meet the following qualifications:


*         High School diploma or G.E.D. required


*         2 years of sales environment experience with measurable results or 1+ years of travel sales


*         Advanced verbal and written communication skills required


*         General typing, Windows, Outlook, and Word skills required


*         Must complete certificates as required for Agents and Computer Based Training courses as needed