Operator Baggage Service- JAC at SkyWest Airlines

IT/Software Development
SkyWest Airlines

SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well. We pride ourselves in being an on-time airline and are seeking dedicated individuals that understand a deadline-driven environment, while also maintaining high quality standards of operational safety and customer service. As a SkyWest employee, you will be part of an exciting team of professionals that love working in the travel industry and sharing their enthusiasm with the passengers. From the seasoned traveler to the first time flier, we want to make it a great experience.


Baggage Service Operators are responsible for processing baggage, research and reroute bags, as well as help bag room in sorting bags.

  • Coordination and utilization of information from partner carrier, Operations, Line Stations, Maintenance, Passenger Planner, Customer Service and Ramp Service
  • Uploading of Scanner data and assist ramp scanning
  • Research and reroute bags, as well as help bag room in sorting bags
  • Respond to bag messages and answer bag room phone
  • Moderate data entry, e.g.; send FTY, update PNRs, update PAWOB files
  • Assign flights to agents, check for tight CXNS, and keep record of ramp flights
  • Other duties as assigned by supervisor

  • Must be at least 18 years old
  • Must possess a valid state issued driver’s license
  • Must be eligible to obtain and maintain credentials necessary for the position
  • Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs clearances required
  • Must be able to pass a pre-placement background check and drug screen
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Be proactive in problem-solving and researching customer routing
  • Flexible, organized and detail-oriented
  • Have the initiative to learn and motivate others
  • Bolt skills a plus, but not required
  • Strong interpersonal skills and ability to work in a team environment



  • High School Diploma, GED or education equivalent required

  • Ability to lift heavy bags in excess of 60 pounds, with or without a reasonable accommodation
  • Must be able to work outdoors in all temperatures and weather conditions
  • Must be able to work nights, weekends and holidays
  • Must be flexible to work split shifts including early mornings, afternoons, and evenings

Please complete the on-line application. Qualified applicants will be contacted.


This position will require the selected candidate to travel outside the station for training - in addition to the completion of their new hire onboarding.


This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.