Service Support - PT at Titan Machinery, Inc

IT/Software Development
Titan Machinery, Inc
Miller, SD


Titan Machinery operates one of the largest networks of full service agricultural and construction equipment stores in North America. We operate over 75 stores across North America and Europe. We are a very dynamic and progressive organization always searching for great people to become a part of the team.  


This position is responsible for supporting the service operations within the store.


  • Keep up-to-date on basic product knowledge
  • Perform various duties around the facilities
  • Receive and ship machines and attachments
  • Assist with cycle counts and/or full physical inventory
  • Assist the Service Technicians
  • Perform basic cleaning, maintenance, and organization of the service department
  • Occasional setup and assembly of products
  • Wash and detail equipment
  • Follow all safety rules and regulations while performing work assignments
  • Other duties as assigned



  • High School Diploma or GED, preferred
  • Ability to handle and resolve frequent interpersonal conflict
  • Ability to perform in a fast-paced, stressful work environment
  • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
  • Ability to travel up to 20% of the time and work flexible hours
  • Exemplifies Titan Machinery’s Core Values
  • Keen attention to detail, high level of initiative, and the ability to work independently
  • Ability to provide quality work
  • Ability to think logically
  • Demonstrated ability to prioritize work and meet deadlines efficiently and cost effectively
  • Demonstrated strong decision making and problem-solving skills
  • Excellent verbal and written communication skills along with a high level of computer literacy
  • Excellent organizational and multi-tasking skills
  • Projects a positive image of self and store


Physical Requirements

Heavy Work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.


This position description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this position description. The employer has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, without notice.