If you believe customer service begins with exceeding customer expectations and you have an ability for picking up on the little clues that allow you to fulfill the customer's needs before they realize they even have the need, and you truly love your community and believe that providing quality customer service does not stop at the front door of your bank. Then this may be the job for you.
Passumpsic Savings Bank is expanding into the Berlin market and we are looking for a bright and energetic individual for the Universal Banker position we have available at our new location in the Berlin Mall.
The right candidate will be responsible for providing personalized banking services to our most valued asset, our customers! You will be building, maintaining, and deepening relationships with customers by providing exceptional customer service and recommending appropriate products and services.
Accept and accurately process a variety of financial transactions for customers
Listen to the customer's financial needs and cross-sell other bank services and refer customers to other departments as appropriate, to support the customer's financial growth.
Have the ability to assist customers in a variety of customer service and new account avenues Maintain responsibility for cash drawer and follows proper balancing procedures.
Demonstrate compliance with all bank regulations that apply to your position, and keep up to date on regulation changes.
High School diploma or equivalent
3 months of experience in job related activities
Strong communications skills
Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
Ability to lift up to 20 pounds
With a full line of financial products and services, as well as expert financial advice, we're a proven partner in the prosperity of our communities. We focus on improving the world around us with a sincere commitment to our customer's success.
We are a workplace that highly values the contributions of our people. We believe if we work together, we can accomplish amazing feats for our community. To this end, we recruit bright, energetic and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for advancement and learning new skills. We really believe that when our employees succeed, everyone wins.
If you have questions about this position description, please feel free to ask.