Curbside Express Lead (Full Time Bid) Shaler Giant Eagle at Giant Eagle

Giant Eagle
Glenshaw, PA 15116

Job Description:

  • Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety
  • Delegate tasks and responsibilities to team members to ensure quality, timely order fulfillment, exemplary customer service, and a safe and secure environment
  • Train Team Members on new and existing practices to ensure quality customer service, safe and high quality food stuffs, and a safe environment.
  • Coach Team Members on executing duties to deliver quality orders in a timely fashion while providing exemplary customer service.
  • Maximize revenue opportunities by effectively administering the daily and weekly team member schedule and corresponding operational service availability.
  • Generate additional revenue streams/potential new customer sources as a method of growing the service offering and solidifying our position within the community.
  • Document, communicate and aid in solving Operational, Technical and Service issues
  • Operate as Curbside Express Coordinator: Administering workload, conducting customer transactions at Curbside, assist in bagging and storing orders
  • Operate as a Curbside Express Personal Shopper, selecting product, communicating discrepancies, bagging and storing product for customer orders