Curbside Express Lead (Full Time Bid) Shaler Giant Eagle at Giant Eagle
Glenshaw, PA 15116
Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety
Delegate tasks and responsibilities to team members to ensure quality, timely order fulfillment, exemplary customer service, and a safe and secure environment
Train Team Members on new and existing practices to ensure quality customer service, safe and high quality food stuffs, and a safe environment.
Coach Team Members on executing duties to deliver quality orders in a timely fashion while providing exemplary customer service.
Maximize revenue opportunities by effectively administering the daily and weekly team member schedule and corresponding operational service availability.
Generate additional revenue streams/potential new customer sources as a method of growing the service offering and solidifying our position within the community.
Document, communicate and aid in solving Operational, Technical and Service issues
Operate as Curbside Express Coordinator: Administering workload, conducting customer transactions at Curbside, assist in bagging and storing orders
Operate as a Curbside Express Personal Shopper, selecting product, communicating discrepancies, bagging and storing product for customer orders
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